Shipping policy

LINN ASHLEY MARIE

Thank you for shopping with LINN ASHLEY MARIE. We dedicate ourselves to preparing and dispatching all bag-style products with rigorous quality checks and secure packaging. Our core goal is to ensure every customer receives their ordered goods accurately, in flawless condition, and within a standard and reasonable delivery schedule.

1. Order Processing & Shipping Timeline

We undertake order processing for all confirmed purchases within 1-3 business days, excluding weekends and official public holidays. During peak shopping seasons, promotional campaigns or unexpected order surges, standard processing schedules may be moderately extended. In the event of notable delivery delays that affect your order timeline, our team will send out official notification emails promptly to keep customers fully informed. The standard shipping duration for all orders is 15 business days. All delivery windows are estimated values, which may fluctuate due to logistics carrier backlogs, customs clearance procedures, variable weather patterns, regional logistical limitations, and national holiday arrangements.

2. Shipping Fees & Order Tracking Service

All shipping fees applicable to your purchase will be automatically calculated and fully displayed on the checkout page before payment completion, ensuring complete pricing transparency for every transaction. Once your bag order is successfully dispatched from our warehouse, you will receive an official shipment confirmation email carrying exclusive tracking details. Please note that tracking data and real-time logistics updates usually take 24-48 hours to activate and become searchable after the carrier picks up your parcel.

3. Shipping Address Liability Clause

Customers are solely responsible for verifying and confirming the accuracy, completeness and validity of their shipping address information while completing checkout. LINN ASHLEY MARIE assumes no liability for misdelivery, failed delivery or lost parcels resulting from wrong, incomplete or inaccurate address details submitted by customers. Should a package be returned to our facility due to address-related errors, the customer will be accountable for any additional reshipping fees required for secondary delivery.

4. Lost or Damaged Parcel Handling Rules

We offer professional after-sales solutions for lost or damaged parcels during transit. If your package is confirmed missing while being transported, please submit a service request to our support team within 7 days of your expected delivery date. For any bag products that arrive with structural damage, surface scratches or broken packaging, customers must contact our support staff within 48 hours after receiving the parcel and provide clear photographic evidence of damaged goods and original packaging. Our team will conduct a thorough review of your case and deliver a targeted resolution in the shortest possible time.

5. Product Maintenance & International Shipping Rules

Each of our bag products comes with professional maintenance and usage guidelines. Customers should follow the official instructions for daily use, cleaning and storage of all purchased items. LINN ASHLEY MARIE is exempt from liability for product damage, deformation or wear caused by improper maintenance, unauthorized alteration, incorrect cleaning methods or personal misuse. For all international cross-border shipments, destination countries may impose customs duties, import taxes and other clearance-related fees. All such additional charges are the sole responsibility of the customer and are not incorporated into the product price or standard shipping fees.

6. Contact Information

For any inquiries, doubts or consultation requests regarding this Shipping Policy and your order logistics status, feel free to reach out to us through the official contact details listed below:

Trade Name: LINN ASHLEY MARIE

Phone number: +1 432-219-6508

Email: info@hollybark.shop

Physical address: 9003 W Elm St Unit 4, Phoenix, AZ 85037-1140, United States